Protecting a Brand’s Food Safety Image: Responding to Alleged Poisonings

It’s going to happen!
Someone you know will get food borne illness from eating at a restaurant this year.

If you are in restaurant management, some of your customers will get food borne illness from eating at your restaurant this year.

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Challenges of Health Department Inspections – Cop or Teacher

The first time I was ever stopped by a policeman was for automotive speeding. I grew up in a small town and the officer knew me from church. He also knew I had made a mistake. He could have given me a ticket but he chose to be a teacher.

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How Restaurant Food Safety Grades Are Changing the Dining World

A Revolutionary Idea to Post Health Department Inspection Scores

In 1998, Los Angeles County decided to require restauranteurs to post their food safety scores, converted to grades, where the public could easily see the results. There was confusion. There was anger. There was bewilderment. But after nearly twenty years, the effort has shown the public embracing the idea and restauranteurs are increasingly focused on food safety. In the past several years, the public has seen this idea spread to other municipalities. California municipalities, large municipalities like NYC, Boston, Dallas, Las Vegas, and Toronto have embraced the idea of posting grades at the restaurant. Additionally, many entire states like Florida, South Carolina, North Carolina, Pennsylvania, New York, Delaware, Rhode Island, Mississippi, Tennessee, and Louisiana have embraced the idea of openly sharing data and now offer website access to the public, listing scores. Unfortunately, some municipalities and states refuse to share any data.

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